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Frequently asked questions (FAQ's)

We've included the most frequently asked questions here. If we haven't answered your question completely or if we don't have your question listed, please give us a call or fill out the contact us form.

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 Frequently Asked QuestionCategory
1* Do you have documentation to help with set-up?No Category
2Are your hosting fees per user?No Category
3Do I need to purchase ACT! software even if I choose the "Web User" option?Products
4Do you backup my data?Security
5What is the difference in ACT ONLINE (Web) vs. OFFLINE (Sync)No Category
6What is the setup fee and what does it include?Products
7What is your Architecture and SecuritySecurity
8What period of time am I locked into with my subscription?No Category
9What type of support will I receive after I go live?No Category

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